Welcome to Risam Fashion, also known as “we” or “us.” Please review the following terms and conditions carefully before using our online marketplace. By accessing or using the Site, you agree to comply with these terms and conditions.

Order Policy:

Orders are only possible for available items.
Paid orders cannot be canceled or refunded, whether for Cash on Delivery (COD) or Online Payments.
Home Delivery orders will be processed after confirmation from our Customer Care representative.
For order-related issues, please contact our Customer Care at 01689258933.

Pricing Policy:

Prices may vary between our physical store and website due to promotional offers.
In the event of a technical pricing error, we reserve the right to cancel the order.

Shipping Policy:

We aim to deliver your order accurately, in good condition, and on time.

Delivery times:

  1. Inside Dhaka: within 03 business days
  2. Outside Dhaka: within 03-07 business days
  3. Delivery fees:
  4. Inside Dhaka: 80 Taka
  5. Outside Dhaka: 500 Taka (Advance)

After receiving the shipment, you have 10 minutes to check the product. If there are any issues, contact our Customer Services Department for an instant return. Returns are only accepted for defective products. We are not liable for damages that occur during shipping but promise to compensate accordingly.

Color Inconsistency:

We strive to accurately portray product colors on the website, but monitoring discrepancies may lead to color inaccuracies.

Information Inconsistency Disclaimers:

Technical may occasionally lead to inaccurate product information on the website. We reserve the right to correct and update such information as necessary.